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SCAM

Imitaty.com Scam or Legit? Cheap Levi’s Jeans, Missing Orders and Refund Complaints

By Leelian
November 4, 2026 7 Min Read
0

Imitaty.com attracts shoppers with clothing deals that look difficult to pass up, including Levi’s-style jeans, women’s trousers, leggings and casual outfits at surprisingly low prices. Some listings even advertise discounts of up to 90%. But there is more to this store than cheap clothing. Customers have reported paying for orders that never arrived, receiving tracking updates without receiving their packages, and struggling to get their money back. One buyer reported spending $37.98 on a 12-pack of jeans and receiving neither an order confirmation nor the products. I also found problems with the store’s contact information, return arrangements and unusually inflated reference prices. After looking through the website and the available complaints, I would not recommend ordering from Imitaty.com.

Table of Contents

  • What Is Imitaty.com?
  • Imitaty.com Customer Complaints
  • Imitaty.com Domain Registration
  • Company Information and Contact Details
  • Imitaty.com Discounts and Pricing
  • Shipping and Delivery
  • Imitaty.com Return and Refund Policy
  • Other Details That Concern Me
  • Similar Stores We’ve Reviewed
  • What to Do If You Ordered From Imitaty.com
  • Final Verdict: I Would Avoid Imitaty.com
  • Frequently Asked Questions

What Is Imitaty.com?

Imitaty.com presents itself as an online clothing store selling men’s and women’s fashion, including jeans, trousers, shorts, leggings, shirts and matching outfits. Its product catalogue contains inexpensive clothing advertised with phrases such as factory wholesale promotion, clearance sale and final sale. The website promises free worldwide shipping on orders over $40 and says customs duties are included. It also advertises free exchanges and refunds within 30 days. Those offers make the store sound convenient, especially for shoppers looking for affordable clothing, but the actual ordering and return experience described by customers is considerably less reassuring.

Imitaty.com Customer Complaints

The complaints surrounding Imitaty.com are one of the biggest reasons I would stay away. A report submitted to the Better Business Bureau’s Scam Tracker describes a customer who purchased a 12-pack of assorted Levi’s jeans for $29.99, with taxes bringing the total to $37.98, on August 21, 2026. The customer said no order confirmation had arrived by August 28, despite sending an email to the store. Other public complaints describe orders that never arrived, tracking information showing packages as delivered when customers say they had received nothing, and sellers failing to respond to refund requests. One customer also described being offered partial refunds of 30%, then 50%, and finally 60% instead of receiving the full amount requested. These are individual customer accounts rather than proof that every order fails, but the repeated problems involving delivery and refunds are not something I would ignore.

Imitaty.com Domain Registration

Imitaty.com was registered on May 26, 2026, through NameSilo, LLC. The registration information is privacy-protected, and the domain is scheduled to expire in May 2027. A recently registered domain does not automatically make a store fraudulent, but it does mean Imitaty has a short operating history. That matters when shoppers are being asked to trust the store with payment details and wait for international deliveries. There is little established business history here to reassure customers if something goes wrong.

Company Information and Contact Details

Imitaty lists support@imitaty.com as its customer service email, but the website does not provide a clearly identifiable company name, telephone number or physical business address. That leaves customers relying mainly on email when they need help with an order. The domain registration details do not identify the actual business owner either. A store can operate online without displaying a public shop address, but when delivery and refund complaints are already appearing, the absence of clear information about who runs the business makes the situation more concerning.

Imitaty.com Discounts and Pricing

The discounts are a major part of Imitaty’s sales pitch, but some of the price comparisons look difficult to take at face value. Its product catalogue includes women’s leggings advertised for $16.90 against a displayed original price of $89.99, with a claim of 90% off for one day. Another pair of women’s jeans is listed at $18 against $243.98, while a pair of men’s cargo shorts is shown at $19.99 against $168. The store also advertises eight-packs of women’s trousers and shorts for around $25 to $26, with crossed-out prices reaching approximately $360. These are unusually large differences, and the website does not explain how those original prices were established or show that customers regularly paid them. The catalogue also uses urgency phrases such as “last day promotion,” “limited stock,” “final sale” and “clearance sale” to encourage quick purchases. I can’t establish from the displayed prices alone that every promotion is false, but I would not treat the crossed-out amounts as genuine savings without independent price history. The cheap selling prices may look attractive, but a bargain is no bargain if the order never arrives or getting a refund becomes a struggle.

Shipping and Delivery

Imitaty advertises free worldwide shipping on orders over $40, with customs duties included. Its shipping information also lists economy shipping at $5.99, standard shipping at $7.99 and express shipping at $9.99. The stated processing period can take three to five business days, particularly for customised products. The problem is that customer reports describe much longer waits and orders that never arrived. Some buyers also say their tracking information showed delivery even though they had not received anything. A tracking number by itself does not prove that an order reached the correct customer, so anyone who has already purchased should keep the tracking history and payment records.

Imitaty.com Return and Refund Policy

The store’s return information contains an inconsistency worth paying attention to. One part of the website refers to a 14-day return period, while another advertises a 30-day return and refund service. Customers are also expected to obtain return authorisation before sending products back, and the policy indicates that return shipping may be their responsibility. International returns and possible customs charges can make that process expensive, particularly when the original purchase was inexpensive. This matters because a customer who receives the wrong item or something different from the product photos may find that returning it costs more than expected. The complaints about partial refund offers make the policy even less reassuring.

Other Details That Concern Me

There are a few additional inconsistencies that make Imitaty harder to trust. Its privacy policy links to a different domain, cantale.shop, rather than providing a policy clearly associated with Imitaty. That does not establish who operates the two websites or prove they share an owner, but it is an unusual detail for shoppers to encounter. The store also promotes factory-direct clothing without giving customers meaningful information about the factory or manufacturer behind its products. Combined with the young domain, limited contact details and customer complaints, there is not much independent business information to support the store’s presentation.

Similar Stores We’ve Reviewed

Imitaty is not the first unfamiliar clothing store to attract attention with very low prices and attractive product listings. We have also looked at Hedition and Mossdeer.com, two other online clothing stores that shoppers may want to investigate before placing an order. Comparing independent reviews and checking the return arrangements before paying is particularly important when a store has little verifiable business history.

What to Do If You Ordered From Imitaty.com

If you’ve already paid Imitaty, keep your order confirmation, payment receipt, product screenshots and every message exchanged with the seller. If the order has not arrived, contact the store in writing and request either a valid delivery update or a full refund. Don’t rely solely on a tracking page if the package is marked delivered but hasn’t reached you. If the seller stops responding, refuses a reasonable refund or offers only a small partial payment, contact your bank, card issuer or payment provider and ask about opening a dispute. Do this promptly because payment-dispute deadlines can apply. Avoid closing a dispute simply because the store promises to resolve the matter later.

Final Verdict: I Would Avoid Imitaty.com

Imitaty.com has too many warning signs for me to recommend it as a reliable clothing store. Its product prices are unusually low, some advertised discounts are difficult to justify, and customers have reported missing orders and problems obtaining refunds. The store also provides limited information about the business behind it, while its return policy contains conflicting details. I cannot say that every order will go wrong, but shoppers shouldn’t have to take this many chances just to buy inexpensive clothing. I would look elsewhere rather than risk paying for products that may never arrive.

Frequently Asked Questions

Is Imitaty.com a scam or legit?

I would treat Imitaty.com as high risk and avoid ordering from it. The website has limited business transparency, unusually large advertised discounts and multiple customer complaints involving missing orders and refund difficulties. These findings do not prove that every purchase is fraudulent, but they provide enough reason to stay away.

When was Imitaty.com registered?

The domain was registered in May 2026 through NameSilo, LLC. Its registration information does not publicly identify the owner.

Does Imitaty.com sell genuine Levi’s jeans?

The store advertises jeans using Levi’s-related product descriptions, including a 12-pack offer mentioned in a customer complaint. I couldn’t verify that the products are genuine Levi’s merchandise or that Imitaty has any authorised relationship with the brand.

Does Imitaty.com offer free shipping?

The website advertises free worldwide shipping on orders over $40. Its shipping policy also lists paid economy, standard and express options.

Can I get a refund from Imitaty.com?

The store advertises a return and refund service, but its website gives inconsistent return periods, and customers have reported difficulties obtaining full refunds. Anyone considering a return should keep written records and check their payment provider’s dispute options.

Why are Imitaty.com’s discounts so high?

Some products have crossed-out original prices many times higher than their selling prices. The store also uses 90%-off and limited-time promotion language. I couldn’t verify that the original prices represent genuine previous selling prices, so shoppers should be cautious about the advertised savings.

Author

Leelian

Leelian is a contributing writer at ManualFAQs, where she focuses on breaking down complex consumer products, online offers, and trending “too-good-to-be-true” offer. With a naturally skeptical mindset and a background in hands-on product testing and digital research, she has a knack for spotting misleading marketing tactics and subtle fine print that most people overlook.

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